About Reputation Sensei | Atlanta-based Leader in Reputation Management

About Reputation Sensei

Reputation Sensei logo with Five Stars

The Sensei Story

Businesses traditionally relied on word-of-mouth for new customers, clients, or patients but everything is digital now. Customers turn to platforms such as Google, Facebook, and Yelp to read reviews that tell them which business is the best and why. Reputation Sensei™ bridges the gap between collecting and marketing reviews which is known as Reputation Cycle Marketing. Now businesses can transform their reviews into marketing assets that provide a return on investment and a continuous pipeline of new customers, giving business owners the best of both worlds.

Mission Statement

“Our mission is simple, to provide world-class Reputation Marketing Solutions to business owners to grow their revenues. We accomplish this by helping our clients develop a reputation strategy that generates reviews from their customers, transforms those reviews into marketing assets to deploy online to communicate trust to attract more new customers.”

The Mission Behind Reputation Sensei

Chris Snellgrove, our founder and CEO, explains the mission behind Reputation Sensei and why we want to help business owners across the country transform their positive customer experiences into revenue.

Our Team

Meet The Sensei Team. We Know Reviews.

Chris Snellgrove, CEO and Founder of Reputation Sensei


Founder & CEO

Chris is the CEO and founder with more than 25 years of business development and sales experience. Chris understands the importance of building relationships with clients, prospects and business partners and considers these relationships the foundation of…
Bill Courtright, Agency Director

Bill Courtright

Agency Director

Bill is a husband, father, and digital marketing thought leader with a passion for innovation. He’s been driven to make people aware of the marketing and technology solutions that matter to today’s small and, not-so-small, business owners.

Loren Najour, Onboarding Manager at Reputation Sensei

Loren Najour

marketing director

Loren is the Marketing Director at Reputation Sensei™. She graduated from Georgia Gwinnett College with a bachelor’s degree in Business Administration with a concentration in Marketing. 

George Gonzalez

Office admin / HR Manager

Jorge is currently in pursuit of his bachelor’s degree in accounting with a concentration in forensic accounting. Jorge onboards both our clients and expanding team. He helps make sure our environment stays a fun and exciting place to work at…

Meredith Fields | Marketing Assistant | Reputation Sensei

Meredith Fields

Marketing Assistant

Meredith is a Marketing Assistant at Reputation Sensei. She graduated from Georgia State University with a bachelor’s degree in Journalism and a concentration in Public Relations. She helps manage our clients’ online reputations by creating social media content, Facebook ads, and she responds to our clients’ reviews online.
Elexis Mosley, Marketing Assistant

Elexis Mosley

Marketing Assistant

Raised in Georgia, Elexis is a Marketing Assistant with experience in multi-media content creation and digital media marketing. She graduated with her Master’s in Communication from Georgia State University where she fueled her passion for learning into an understanding . . .


Production Manager

Michael is our Production Manager, and he brings with him more than 25 years of creative design, marketing, and management experience. He’s a graduate of The University of Tennessee where he earned his BFA in Graphic Design & Illustration, and he was also a proud member of the university’s football team…..


Marketing Assistant

Jenny graduated from the University of Georgia in December 2019 with a Bachelor’s in International Affairs and a minor in Public Policy and Management. She develops multi-media content and facilitates the maintenance of reputation management for our clients.

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Marketing specialist

Alexus Flannigan is an Arkansas native, she graduated from Southern Arkansas University with a degree in communications. Alexus has a diverse background in marketing, public relations, and public speaking.

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Ariel Wright

Customer success manager

Meet Ariel Wright. Ariel is originally from Cleveland, Ohio. Throughout her life she has always been very goal driven and ambitious while holding herself to a high ethical and moral compass. These attributes have contributed to her success in leadership as well as in her own personal development.