About Reputation Sensei | Atlanta-based Leader in Reputation Management

About Reputation Sensei

Reputation Sensei logo with Five Stars

The Sensei Story

Businesses traditionally relied on word-of-mouth for new customers, clients, or patients but everything is digital now. Customers turn to platforms such as Google, Facebook, and Yelp to read reviews that tell them which business is the best and why. Reputation Sensei™ bridges the gap between collecting and marketing reviews which is known as Reputation Cycle Marketing. Now businesses can transform their reviews into marketing assets that provide a return on investment and a continuous pipeline of new customers, giving business owners the best of both worlds.

Mission Statement

“Our mission is simple, to provide world-class Reputation Marketing Solutions to business owners to grow their revenues. We accomplish this by helping our clients develop a reputation strategy that generates reviews from their customers, transforms those reviews into marketing assets to deploy online to communicate trust to attract more new customers.”

The Mission Behind Reputation Sensei

Chris Snellgrove, our founder and CEO, explains the mission behind Reputation Sensei and why we want to help business owners across the country transform their positive customer experiences into revenue.

Our Team

Meet The Sensei Team. We Know Reviews.

Chris Snellgrove, CEO and Founder of Reputation Sensei


Founder & CEO

Chris is the CEO and founder with more than 25 years of business development and sales experience. Chris understands the importance of building relationships with clients, prospects and business partners and considers these relationships the foundation of…
Bill Courtright, Agency Director

Bill Courtright

Agency Director

Bill is a husband, father, and digital marketing thought leader with a passion for innovation. He’s been driven to make people aware of the marketing and technology solutions that matter to today’s small and, not-so-small, business owners.

Loren Najour, Onboarding Manager at Reputation Sensei

Loren Najour

Onboarding Manager

Loren is the Onboarding Manager at Reputation Sensei™. She graduated from Georgia Gwinnett College with a bachelor’s degree in Business Administration with a concentration in Marketing. 

Katrina Johnson, Digital Marketing Manager at Reputation Sensei

Katrina Johnson

Digital Marketing Manager

Katrina is the Digital Marketing Manager here and she graduated from Georgia Gwinnett College with her bachelor’s degree in Business Administration. That’s when she discovered a passion for web design and email automation. You will find her hard at work developing…
Christina Guerrero, Director of Communications at Reputation Sensei

Christina Guerrero

Director of Communicatons

Originally from Los Angeles, CA, Christina moved to Atlanta, GA in 2010, where she co-founded and managed a full-service, boutique management agency with two friends, specializing in branding and marketing musicians and bands across the southeast.

Meredith Fields | Marketing Assistant | Reputation Sensei

Meredith Fields

Marketing Assistant

Meredith is a Marketing Assistant at Reputation Sensei. She graduated from Georgia State University with a bachelor’s degree in Journalism and a concentration in Public Relations. She helps manage our clients’ online reputations by creating social media content, Facebook ads, and she responds to our clients’ reviews online.
Elexis Mosley, Marketing Assistant

Elexis Mosley

Marketing Assistant

Raised in Georgia, Elexis is a Marketing Assistant with experience in multi-media content creation and digital media marketing. She graduated with her Master’s in Communication from Georgia State University where she fueled her passion for learning into an understanding . . .

Arianna Hill, Marketing Assistant

Arianna Hill

Marketing Assistant

Born and raised in Georgia, Ari is a Marketing Assistant who understands the importance of southern hospitality while communicating with our clients. She manages our client’s online reputation, social media, and reputation marketing on daily basis. 

Katelynn Peters, Marketing Intern

Katelynn Peters

Marketing Intern

Katelynn is a Marketing Intern at Reputation Sensei. She is currently enrolled at Georgia Gwinnett College obtaining her Business-Administration degree with a concentration in Marketing. She manages our client’s online reputations, responds to reviews, and creates social media content.