About Reputation Sensei | Atlanta-based Leader in Reputation Management

About Reputation Sensei

The Sensei Story

Businesses traditionally relied on word-of-mouth for new customers, clients, or patients but everything is digital now. Customers turn to platforms such as Google, Facebook, and Yelp to read reviews that tell them which business is the best and why. Reputation Sensei™ bridges the gap between collecting and marketing reviews which is known as reputation cycle marketing. Now businesses can transform their reviews into marketing assets that provides a return on investment and a continuous pipe line of new customers, giving business owners the best of both worlds.

Mission Statement

“Our mission is simple, to provide world-class Reputation Marketing Solutions to business owners to grow their revenues. We accomplish this by helping our clients develop a reputation strategy that generates reviews from their customers, transforms those reviews into marketing assets to deploy online to communicate trust to attract more new customers.”

The Mission Behind Reputation Sensei

Chris Snellgrove, our founder and CEO, explains the mission behind Reputation Sensei and why we want to help business owners across the country transform their positive customer experiences into revenue.

Our Leadership Team

Meet The Sensei Team. We Know Reviews.

Chris Snellgrove, CEO and Founder of Reputation Sensei


Founder & CEO

Chris is the CEO and founder with more than 25 years of business development and sales experience. Chris understands the importance of building relationships with clients, prospects and business partners and considers these relationships the foundation of…
Dave Willauer, General Manager at Reputation Sensei

Dave Willauer

General Manager

David is the General Manager of Reputation Sensei™ and a graduate of Florida State University with a degree in Marketing. His leadership experience has taught him that our business is all about our people. His daily focus is centered…

Loren Najour, Onboarding Manager at Reputation Sensei

Loren Najour

Onboarding Manager

Loren is the Onboarding Manager at Reputation Sensei™. She graduated from Georgia Gwinnett College with a bachelor’s degree in Business Administration with a concentration in Marketing. 

Katrina Johnson, Digital Marketing Manager at Reputation Sensei

Katrina Johnson

Digital Marketing Manager

Katrina is the Digital Marketing Manager here and she graduated from Georgia Gwinnett College with her bachelor’s degree in Business Administration. That’s when she discovered a passion for web design and email automation. You will find her hard at work developing…
Jonathan Booher, Director of Sales at Reputation Sensei

Jonathan Booher

Director of Sales

Jonathan comes to us from the lending industry and has a successful track record leading account management and sales teams. In his free time, Jonathan can be found weight training in the gym and spiking volleyballs on the court against Olympic Gold Medalists.

Brittney Hollingsworth, Marketing Assistant at Reputation Sensei

Brittney Hollingsworth

Marketing Assistant

Brittney Hollingsworth is the Social Media Marketing Assistant here at Reputation Sensei™. Brittney graduated from Georgia Gwinnett College with her bachelor’s in Marketing. She assists with all of our client’s social media content ranging from content creation, boosting post & helping create ads.

Melanie Manning, Sales Development Representative

Melanie Manning


Melanie is a Sales Development Representative at Reputation Sensei.  She graduated with an MS in Sports Management from California University of PA.  She joins the team with an extensive background in sales and lead generation.  In her spare time, Melanie enjoys traveling, writing poetry…

Marshall Toholsky, Success Manager

Marshall Toholsky

Success Manager

Marshall graduated from the University of North Georgia with an undergraduate degree in Marketing. His job is to maintain our existing clientele and help to make sure our clients are receiving the best service we can offer them.  In his free time, he can be found playing basketball, golfing, or spending time with friends!

Jenna Snellgrove, Marketing Assistant at Reputation Sensei

Jenna Snellgrove

Marketing Assistant

Jenna is the Marketing Assistant at Reputation Sensei. She is currently enrolled at Georgia State obtaining her Business-Administration degree with a concentration in Marketing. She manages our client’s online reputations, responds to reviews, and create social media content. Outside of work, Jenna enjoys…

Kyle Knauff, Sales Development Representative

Kyle Knauff


Kyle Knauff is a recent graduate from Georgia Southern University with a degree in Marketing. His daily focus as a Sales Development Representative is to contact potential clients and schedule demos so new clients can learn how Reputation Sensei can help their business. Kyle enjoys hanging out with friends…

Leslie Smith-Dirksen, Account Executive

Leslie Smith-Dirksen

Account Executive

Leslie comes to us with a diverse background in tech sales. She is experienced in digital marketing, advertising and SaaS. In her free time she can be found hiking, stretching at the Yoga studio, and hanging out with family! Fun Fact! Leslie is also an accomplished bass guitar player!

Nekha Duraisamy, Social Media Marketing Intern

Nekha Duraisamy

Social Media Intern

Nekha Duraisamy is a Social Media Marketing Intern at Reputation Sensei. She is a senior at The Gwinnett School of Math, Science, and Technology. Nekha is interested in learning about digital marketing and social media at Reputation Sensei. She assists with creating social media content. In her free time, Nekha likes…
Demetrius Williamston, Sales Intern

Demetrius Williamston

Sales Intern

Demetrius is a sales intern at Reputation Sensei. He is currently in his Senior year at Georgia State University, pursuing a degree in Communications and a minor in Entertainment Media Management. He holds a 4.0 GPA at this University and is currently on both the Dean’s and President’s list. Outside of school and work he enjoys playing…

Meredith Fields, Social Media Marketing Intern

Meredith Fields

Social Media Intern

Meredith is a Social Media Marketing Intern here and she works closely with Jenna on review responding and review management.