The relationship between a doctor and their patient is one built on trust. The importance of building trust is one reason why reputation management for medical practices is so essential. While word-of-mouth determined your medical provider of choice in previous times, now people are turning to online search. At Reputation Sensei™ we help doctors in Atlanta and beyond to improve their reputation and grow their patient base.
Why Is Reputation Management Important for Doctors?
Good health is the foundation of a happy life, and people naturally take the topic seriously. In fact, it is estimated that as many as 7% of Google searches are health-related questions. And what’s more, a recent survey found that 90% of respondents use patient reviews to evaluate doctors. If your medical practice is not visible in the search engines and the reviews are poor, new patients will inevitably look elsewhere.
Increasing Search Visibility With Reputation Management
One reason why healthcare reputation management is a necessity is for the purpose of discovery. Simply put, if potential patients can’t find your details easily, your competitors will take your place. Reputation Sensei helps doctors to improve search visibility by getting more reviews – and using them to build a presence. If your patients are talking positively about you on review sites, social media and directories, Google will recognize your value and relevance.
How Doctors Can Get More Reviews
Getting reviews is easier said than done, as patients often turn to review platforms after a negative experience. However, when you develop a system to prompt people to leave reviews, followed by a quick response from the medical provider, you create a cycle of goodwill.
People want to feel that their doctors are engaged and responsive – this helps them see that their time & effort in providing feedback was respected and useful. Patients research a healthcare provider, see plenty of recent reviews and responses, join the medical provider – and are encouraged to add to the conversation.
How Reputation Sensei Helps Healthcare Providers
Reputation Sensei understands the problem many doctors face. Because patients won’t instinctively leave reviews about their healthcare provider, it can be difficult to build a strong reputation. However, using industry knowledge and automation, this problem can be solved. Patients can be contacted using email, text or phone call, simplifying the process of leaving reviews.
Our dashboard then collates all reviews, allowing for quick responses that signal you are engaged and interested. From this point, feedback can be turned into digital assets that build your reputation and lead to improved visibility in Google. Reputation management for healthcare providers is essential in the current climate, and it’s only set to grow as online research becomes the go-to method for choosing a doctor.
Results-Driven Reputation Management for Doctors
Are you a healthcare provider looking for greater online visibility? Reputation Sensei can help your practice grow using reputation management. For assistance in Atlanta and beyond, call (770) 263-7455 or book an online review.