Healthcare Providers Can Get Help Managing Their Online Reputation
Healthcare is a trust-driven industry where reputation matters. Patients have plenty of choices and won’t accept second-best when their health is on the line. But with so many people searching online before choosing a doctor, are you really doing everything in your power to showcase your success? Reputation Sensei™ works with medical providers in Atlanta and across the United States to manage their online reputation. We can increase your reviews, amplify this positive sentiment and help you overcome any negativity – all leading to new customers and increased revenue.
Why Reputation Management Is Needed in Healthcare
Choosing a doctor once involved speaking to friends and family for personal recommendations. But increasing numbers of people are turning to online review sites, social media and Google. If your medical practice lacks a visible presence and many positive reviews, your reputation will inevitably suffer.
At Reputation Sensei, we drive conversations about your medical practice using reputation cycle marketing. When people search for your name, they will find positive sentiment and lively discussion.
Consumers are used to healthcare providers making big promises. People are naturally skeptical and want reassurance – particularly when it comes to their health. Instead, consumers want to hear from real people telling their personal stories. This strengthens a medical practice’s reputation.
How Reputation Sensei Helps Healthcare Providers
- Training – Sensei Academy is at the heart of what we do. We empower your team through regular training and coaching. We show you how to gain customer reviews without any pressure.
- Hands-Off Responses – Would you prefer to focus on offering exceptional medical services and let us deal with your reviews? Our review response approach is based on our training system.
- Review Management – No need to search for customer sentiment across the web. We collect reviews from 140+ sources, displaying them in your business’ dashboard.
- Reputation Marketing – Getting reviews is only the start of the process. Our reputation marketing system turns positive feedback into marketing assets to grow your customer base and increase revenue.
Frequently Asked Healthcare Reputation Management Questions
Yes. Our approach ensures your Google My Business listing will get more reviews. With more positive reviews, your listing will appear more often in maps for your practice specialities.
Yes. Using your dashboard you’ll be able to easily see any new reviews, enabling you to respond quickly. As part of our process, we’ll train your team on how to respond to negative reviews. We can also respond to reviews on your behalf. This varies depending on which service level agreement you enter into with us.