How Reputation Marketing Works to Build Your Business | Reputation Sensei

How Does Reputation Marketing Work?

Build a New Pipeline of Customers for Your Business

Simply put, reputation marketing is a process that prioritizes gathering positive reviews from your customers and turning them into marketing assets that can be used to attract more customers.

There are companies out there that will help you get more reviews, many of which are self-service. You are paying them to use their DIY solution. At Reputation Sensei™ we take a completely different approach to reputation management.

We’ll help you gather reviews, respond to reviews (whether negative or positive) and amplify them online through our reputation marketing solution.

A Peek at How Reputation Cycle Marketing Works

Watch the reputation cycle marketing explainer video to see how this specific strategy can help increase your revenue and attract new customers right away.

The Reputation Marketing Process

Now that you understand how powerful reputation marketing can be, take a look at the components more in-depth to learn how each plays an important role in increasing your business’ revenue – and in getting new customers in the door.

Sensei Academy - Customer Service Training and Culture Image

1. Training & Culture

Create a Culture of Extraordinary Customer Service with Sensei Academy

We take a hands-on approach to train your team about the importance of quality reviews and feedback. The Sensei Academy includes weekly coaching tips and best practices for collecting reviews from your customers. This includes:

  • Dedicated trainer and customer success manager
  • Online learning portal with training videos.
  • Employee video testing
  • Bi-weekly coaching
Reputation Sensei Reputation Marketing Process - Review Generation Image

2. Review Generation

Build a Solid Base by Automating the Process to Collect and Manage Reviews​

Our technology provides a complete program for collecting and managing reviews from your customers. Email reminders and text requests give you multiple opportunities to solicit feedback and distribute these reviews to public sites like Google and Facebook as well as your website.

And importantly, you’ll also be able to quickly engage with dissatisfied customers and address their concerns.

3. Reputation Management

One Tool to Monitor and Respond to Reviews in Realtime

Hunting for your reviews can be a full-time job. Reputation Sensei consolidates your ratings and reviews from over 140 sites in a single easy to manage dashboard. You’ll have a detailed analysis of your online reputation and the ability to set email and text alerts to respond immediately with a thanks for good reviews, or troubleshoot problem reviews.

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4. Reputation Marketing

Attract a Steady Stream of New Business by Sharing Your Reviews

Our belief is that a company’s Testimonials and Reviews are powerful marketing assets that should be utilized to attract more new customers.

When we have a great experience, we want to share it with the people we know.  Reputation Sensei makes it easy for your customers to broadcast their experience to their network of friends and family. And because of this social proof marketing is the most valuable in bringing in new business almost effortlessly. 

Works With All Major Review Platforms

Use emails and text alerts to make it easy for your customers to share their feedback on your website and their favorite review platforms

Reputation Marketing Works

When it comes to building brands and businesses, Reputation Sensei has what it takes. Here are the types of businesses benefiting from our reputation marketing skill.

Find out how Reputation Sensei can help you. Call us at (770) 263-7455 or request an online review.

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Free Consultation

    Transform Reviews Into Revenue

    Build a positive sentiment for your business online. Harness reviews and transform them into powerful marketing assets.

    Reputation Management

    Prioritize gathering and responding to reviews online.

    Reputation Marketing

    Turn your amazing reviews into powerful marketing assets.

    Social Media

    Grow your brand presence and develop brand advocates online.

    Local SEO

    Build trust and authority on Google and other important directory sites.

    Get a Free Online Presence Report

    What does your online presence say about your business? Are you losing customers each day to the competiton? Learn what Google and consumers are finding online about your business.

    Reputation Sensei Makes It Easy
    Here’s What Our Customers Have to Say

    Lee Urbanski
    Lee Urbanski
    John's Creek Primary Care
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    We have been using Reputation Sensei for the past few years and we are very pleased with the results. We have increased our new patient counts over 44% which has increased our revenues quite significantly.
    Allen Jernigan
    Allen Jernigan
    Southern Companions
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    My company, Southern Companions, started using Reputation Sensei a year ago. Our number of online reviews has skyrocketed since we started using Reputation Sensei.
    Melissa Sanquiche
    Melissa Sanquiche
    Dermatology Specialists of Atlanta
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    As a result of Reputation Sensei our new patient counts has gone up tremendously and our revenue is up 60%.
    Dari Payrow
    Dari Payrow
    RS Andrews
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    We have seen a tremendous improvement on the review collection process as well as providing surveys for our customers to collect instant feedback, which is critical for us to make changes in real time
    Pete Pappelis
    Pete Pappelis
    Eastern Shore Toyota
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    The constant feedback from Reputation Sensei is an invaluable tool at our stores. This allows us to focus on our internal culture which is key.
    Monique Hicks
    Monique Hicks
    Vitality Med Spa and Plastic Surgery Center
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    Reputation Sensei has changed my company in miraculous ways. We get so many reviews and have a ton of new clients due to their platform. Love them!! Plus, it's so affordable!!
    Rick Williams
    Rick Williams
    Landers McLarty Chevrolet
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    Since partnering with Reputation Sensei, our new car sales are up 26% and service revenue is up 5%. This is a direct result of our reviews and reputation.
    Scott King
    Scott King
    Jacobs & King
    Read More
    These guys brought us into the 21st Century. We are getting calls that we never expected to get before from people who had forgotten about us.

    Businesses Trust Reputation Sensei With Their Online Reputation

    Reputation Sensei Blog