Reputation Sensei™ helps you fine tune your customer experience, collect great reviews, and use them to tell your story to generate more clients & revenue.
The Mission Behind Reputation Sensei™
Chris Snellgrove, our founder and CEO, explains the mission behind Reputation Sensei™ and why we want to help business owners across the country transform their positive customer experiences into revenue.
Does Your Competition Have Reviews?
"It Pays For Itself"
Rob is the CEO of Alloy Wheel Repair Specialists LLC and his goal was to help the company increase its retail traffic in 2020. We helped them achieve their goal and we can help you achieve yours too.
You Can't Afford to Ignore This
Your Reputation Is What Google Says It Is
Trust Online Reviews as Much as Personal Recommendations
We're Fully Equipped To Handle Your Type Of Business
Real Clients . . . Real Results
Reputation Sensei™ Makes It Easy
Team Training Process
We train and coach to insure good reviews with great customers service.
Collect Great Reviews
A Proven System for Getting Quality Reviews and Avoiding Negative Ones.
Manage Your Reputation
A Simple Dashboard to Easily Respond To Your Reviews on All Platforms.
Market Your Reviews
A Tool for Broadcasting Your Great Reviews to Your Website, Social Media & Ads
Businesses of All Sizes Trust Reputation Sensei™
Still Have Some Questions?
Having questions makes sense. Let's see if we can help answer them.
Potential customers judge businesses of all kinds based on what they see online. Any business looking to add customers needs to view ratings and reviews as a critical part of their growth strategy.
Our average client sees a 25% increase in new customers within a year of launching Reputation Sensei. Remember that a bad rating, old reviews, or lack of relative reviews may be wasting the dollars you’re investing in digital and traditional adverting.
We use an integrated approach to collecting reviews. We’ll deploy sign, text messages, emails, etc. to ask customers for their feedback. Critically, your team will receive role-based training on how and when to ask customers directly for their feedback.
A bad review still affords you the opportunity to engage an unsatisfied customer and potentially address their concerns. The real damage to your reputation can come from the dissatisfied customer who never leaves a review but shares negative feelings about your business to their family and friends. An aggressive review collection process can help stop this silent killer of your business.
A recent Bright Local study concluded that 86% of consumers read reviews for local businesses (including 95% of people aged 18-34). If you’re not focused on your reputation, you’re not focused on your business.
Not Quite Sure?