5 Easy Steps to Capturing Video Testimonials
Watch Reputation Sensei CEO Chris Snellgrove share 5 simple steps to capture video testimonials. Create a great experience, start a conversation, ask key questions, and smoothly record their testimonial. Share the videos to amplify your brand, thank the customer, and ask for referrals.
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The Challenge with Video Testimonials
They're Tough to Capture
Without a clear process, asking for a testimonial can feel awkward and time-consuming. It’s hard to know where to start or how to make it easy for the customer.
Customers Hesitate
Even your happiest customers can feel camera-shy or unsure about what to say. Without the right approach, they may not feel confident enough to participate.
The Process Feels Overwhelming
Coordinating the logistics of recording, editing, and sharing testimonials often feels like more effort than it’s worth. Many dealerships give up before they even begin.
There’s No Process in Place
Most dealerships don’t have a system for capturing video testimonials. Without a plan, it’s easy for this important opportunity to fall through the cracks.
The Solution: Reputation Sensei and the Sensei Says Testimonial App
We help your dealership turn customer satisfaction into high-closing referrals and a standout reputation with a proven system for video testimonials.
Sensei Says Testimonial App
Our proprietary Sensei Says Testimonial App takes all the guesswork out of recording, organizing, and sharing testimonials. It’s an easy-to-use tool that simplifies the entire process from start to finish.
Comprehensive Training
We teach your team exactly how to ask for and capture authentic customer stories without the awkwardness. With the right training, your team will feel confident and prepared to succeed. With customized training for sales, service and leadership, the Sensei Academy has the whle dealership covered.
Automotive Marketing Experts
With over 20 years of experience in the car business, we understand your unique challenges and how to overcome them. We provide hands-on support and managed services to ensure everything runs smoothly and you see real results.
Schedule a Complimentary Strategy Session
A 25 minute strategy session’s the best way to learn about how Reputation Sensei’s helping dealerships become the most trusted dealer in their market.
The Sensei Way Strategy Explained: D.C.M.A.
