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The Future of Dealership Marketing is Here. Let’s Connect at NADA. 

Video testimonials and Trust Marketing are changing the game for dealerships nationwide.

 

If you’re not leveraging Trust Marketing, let’s change that. Meet us at NADA and we’ll show you how Reputation Sensei can help you lead the way. 

The auto industry is evolving fast, and dealerships like yours need a way to stand out. That’s where Trust Marketing and video testimonials come in. They’re not just a trend—they’re the most effective way to build trust, drive referrals, and close more deals in today’s market.

But here’s the catch: capturing and leveraging video testimonials isn’t always easy.

Check out the common challenges dealerships face—and how Reputation Sensei can help you overcome them with our proven process and tools like the Sensei Says Testimonial App.

The Challenge with Video Testimonials

When it comes to attracting referrals, nothing builds trust like video testimonials of your happy customers. Every dealership wants them, but very few actually have them. Mainly because:

They're Tough to Capture

Without a clear process, asking for a testimonial can feel awkward and time-consuming. It’s hard to know where to start or how to make it easy for the customer.

Customers Hesitate

Even your happiest customers can feel camera-shy or unsure about what to say. Without the right approach, they may not feel confident enough to participate.

The Process Feels Overwhelming

Coordinating the logistics of recording, editing, and sharing testimonials often feels like more effort than it’s worth. Many dealerships give up before they even begin.

There’s No Process in Place

Most dealerships don’t have a system for capturing video testimonials. Without a plan, it’s easy for this important opportunity to fall through the cracks.

The Solution: Reputation Sensei and the Sensei Says Testimonial App

We help your dealership turn customer satisfaction into high-closing referrals and a standout reputation with a proven system for video testimonials.

Sensei Says Testimonial App

Our proprietary Sensei Says Testimonial App takes all the guesswork out of recording, organizing, and sharing testimonials. It’s an easy-to-use tool that simplifies the entire process from start to finish.

Comprehensive Training

We teach your team exactly how to ask for and capture authentic customer stories without the awkwardness. With the right training, your team will feel confident and prepared to succeed. With customized training for sales, service and leadership, the Sensei Academy has the whle dealership covered.

Automotive Marketing Experts

With over 20 years of experience in the car business, we understand your unique challenges and how to overcome them. We provide hands-on support and managed services to ensure everything runs smoothly and you see real results.

Schedule 20 Minutes at NADA

Fill out the form and let’s find 20 minutes to connect at NADA. We’re open to partnerships, referrals (giving and receiving), and expanding our automotive network.

The Sensei Way Strategy Explained: D.C.M.A.