How It Works
Build a Pipeline of New Customers for Your Business
Some companies help you to get reviews, but most stop there.
This is precisely where Reputation Sensei™ makes the magic happen!
We help your happy customers tell your story by making it easy for them to share their testimonials and reviews with their friends and family on social media sites.
Yes, the number of reviews and stars matter. There’s no better way to build your business than having the friends, family and acquaintances of your clients hear about their positive experiences working with you – from them.
1. Training & Culture
Create a Culture of Extraordinary Customer Service with Sensei Academy
We take a hands-on approach to train your team about the importance of quality reviews and feedback. The Sensei Academy includes weekly coaching tips and best practices for collecting reviews from your customers. This includes:
- Dedicated trainer and customer success manager
- Online learning portal with training videos.
- Employee video testing
- Bi-weekly coaching
2. Review Generation
Build a Solid Base by Automating the Process to Collect and Manage Reviews
Our technology provides a complete program for collecting and managing reviews from your customers. Email reminders and text requests give you multiple opportunities to solicit feedback and distribute these reviews to public sites like Google and Facebook as well as your website.
And importantly, you’ll also be able to quickly engage with dissatisfied customers and address their concerns.
3. Reputation Management
One Tool to Monitor and Respond to Reviews in Realtime
Hunting for your reviews can be a full-time job. Reputation Sensei™ consolidates your ratings and reviews from over 140 sites in singe easy to manage dashboard. You’ll have detailed analysis of your online reputation and the ability to set email and text alters to respond immediately with a thanks for good reviews, or trouble shoot problem reviews.
4. Reputation Marketing
Attract a Steady Stream of New Business by Sharing Your Reviews
Our belief is that a company’s Testimonials and Reviews are powerful marketing assets that should be utilized to attract more new customers.
When we have a great experience, we want to share it with the people we know. Reputation Sensei™ makes it easy for your customers to broadcast their experience to their network of friends and family. And because of this social proof marketing is the most valuable in bringing in new business almost effortlessly.
Works With All Major Review Platforms
The 1st Step to More Business
It’s That Easy